Treken are able to resolve a majority of support issues via a remote connection to your PC, laptop, Mac or even some mobile devices.

When you have been given a Session Code by a Treken engineer, please enter it in the box below and click Connect. If you require a Session Code, please call us on 01202 612333 or email support@treken.co.uk.

Remote Support

If you are prompted with any Windows Security Alerts, please choose the 'Run' option


If you are not able to access Remote Support by entering your session code above, please try downloading and launching the appropriate file below and then entering your session code.

Remote Support for Windows 7 and Windows Vista

Remote Support for other Windows operating systems