recruitment IT solutions Dorset


Support Engineer 

Job Title: Support Engineer
Salary: £23k - £28k DOE  
Benefits: Private healthcare after 12 months. Free on-site parking. Bonuses paid for self-study Microsoft training.
Hours: 09:00 to 17:30, Monday to Friday

The Position:

You will be working within the support team, providing 2nd line and some 3rd line levels of service to a diverse customer base.  

You will work on a wide range of tasks across a variety of different technologies – cloud based, software, hardware, VoIP telephony, networking and wifi.

The customer base is primarily SME sized (2 to 150 users), mostly within the Poole/Bournemouth and surrounding areas within a 20-30 miles radius.  Some occasional travel to further sites will be required. Our clients are across a wide range of industries, with differing requirements and setups.


The Ideal Candidate:

You should be self-motivated and an experienced support engineer who is keen to learn and advance your technical knowledge.  You should be able to work on your own (sometimes under pressure for time or technical issues), but also as an important part of a small, friendly team of engineers and office staff. The role is customer facing and representative of the Company, so your customer facing and liaison skills must be exceptional.

Essential Requirements:

  • 2 years minimum IT support experience dealing with multiple clients and/or sites
  • Good understanding and support experience of Microsoft 365, Windows Server 2012-2019, Active Directory, Windows 10, IP Networking, Firewalls, Broadband
  • Full driving license and own vehicle

To apply for the role or to find out more, please email your CV and/or enquiry to

We are always interested to receive great CVs at, no agencies.

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