IT Support Services Corfe Mullen | Managed & Ad-hoc Support

IT SUPPORT SERVICES CORFE MULLEN.

Never let failing technology slow down your business again with our comprehensive IT support services in Corfe Mullen. Whether you have a single PC or a complex network, Treken’s experienced IT team will be there to fix the problem quickly and effectively, keeping your organisation running smoothly.

Based in Poole since 2002, Treken provides quality IT services to businesses across the South. Thanks to our enviable central location, should you need IT assistance on-site, we can be there in next to no time to get you back up and running.

When you choose Treken, you’ll benefit from over 15 years of experience providing effective IT support services to businesses in a range of industries. In order to provide you with the best services, we continually invest in ensuring our team stay ahead of the game with the latest advances in technology.

To learn more about Treken’s comprehensive IT support services in Corfe Mullen, contact us today on 01202 612333 or complete and submit our online contact form.

Managed IT Support Services.

Every business's IT needs and resources are as different as they are which is why we offer three different levels of managed IT support.

Though still comprehensive, our Gold package is the most basic plan, including remote IT support, telephone assistance for server problems, monitoring reports and priority response within 2 hours. This package is ideal for those who have basic IT needs.

Next, we have the Platinum IT support package, which includes all the benefits of our Gold level but also includes telephone and remote assistance for user and desktop issues and a discounted on-site engineer rate.

Titanium is the most comprehensive IT support plan available and is perfect for businesses with large and/or complex IT requirements. Boasting all the benefits of our Gold and Platinum packages, Titanium also includes on-site visits for support issues, giving you peace of mind that all eventualities are covered.

managed business IT support Corfe Mullen

Gold
Proactive server and network monitoring*
Telephone assistance for server issues*
Remote desktop assistance for server issues*
Microsoft 365 Support & Administration*
Priority response - within two hours
Access to our web enabled help desk system
Access to our online monitoring dashboard
Easy-to-read server monitoring reports*
Remote IT Management
Patch Management for servers*

Platinum
Proactive server and network monitoring*
Telephone assistance for server issues*
Remote desktop assistance for server issues*
Microsoft 365 Support & Administration*
Telephone assistance for user and desktop issues
Remote desktop assistance for user and desktop issues
Discounted on-site engineer rates
Priority response - within two hours
Access to our web enabled help desk system
Access to our online monitoring dashboard
Easy-to-read server monitoring reports*
Remote IT Management
Patch Management for servers*
Patch Management for workstations

Titanium
Proactive server and network monitoring*
Telephone assistance for server issues*
Remote desktop assistance for server issues*
Microsoft 365 Support & Administration*
Telephone assistance for user and desktop issues
Remote desktop assistance for user and desktop issues
On-site visits for support issues
Discounted on-site engineer rates
Priority response - within two hours
Access to our web enabled help desk system
Access to our online monitoring dashboard
Easy-to-read server monitoring reports*
On-site IT Management
Patch Management for servers*
Patch Management for workstations

*applicable to clients with servers

Ad-hoc IT Support.

For organisations that don’t need a managed IT support service, Treken also provides ad-hoc, pay as you go support in Corfe Mullen for businesses that require additional help on an hourly or daily basis.

Our ad hoc IT support services cover a wide variety of issues including but not limited to;

Training to those who need additional expertise
Support to smaller companies
Temporary absence cover for IT issues
Emergency IT support

To find out more about our ad hoc IT support services in Corfe Mullen, please don’t hesitate to get in touch with our friendly and knowledgeable team today on 01202 612333.

TESTIMONIALS.

“As our long-term IT support partner, Treken has provided a service that has consistently been prompt, efficient and trustworthy. We would recommend them without hesitation to other companies.”

- Serena McLeod, Finance Manager - Planet Education – sports coaching company

“We have been working with Treken for the past 11 years, their support service is comprehensive and problems are resolved quickly by a friendly, knowledgeable team. In the past year, Treken have been assisting us in reviewing and updating our IT infrastructure to enable us to achieve the Cyber Essentials certification. Treken also assist us with the sourcing and supplying of hardware and disposal of equipment when needed”
- Suzanne, Head of Director Services - The Property Franchise Group

“eLearning For You have used Treken since we were founded 10 years ago. Trevor and his team have a thorough knowledge of the IT industry and are well respected. They provide clear and concise advice and are able to take apply a commercial attitude with their client's best interests in mind. We would have no hesitation in recommending Trevor and his team to prospective clients.”
- Portia, Project Manager - eLFY Training

“Treken has been our IT solutions partner for over 8 years now. They have been excellent to work with and we have develop lots of trust over the years. Their advice for projects, upgrades and maintenance is always well considered and highly professional. On a day to day basis they also provide IT support for us. They are extremely quick to respond and IT or network related issues are resolved swiftly. I would recommend Treken to anyone who is looking for a highly professional and extremely knowledgeable IT Partner.”
- Clemens Pein, Director - Shopfitting Warehouse

“Treken's IT support and advice has been fundamental to us over 12 years. Great service, giving us peace of mind and security.”
- Dr Durwyn Liley, Director - Footprint Ecology

“We have been working with Treken for a few years now, and Ken and his team have been very helpful in recommending, procuring and installing our IT equipment. They have also set up our continuous monitoring and backup facility to keep the business running smoothly. Ken’s team are always at hand to assist our non-technical staff in setting up new user accounts, and connecting them to our Microsoft 365 cloud. Treken have helped save me a lot of time when we have had glitches on our It systems, and have rapidly fixed those problems with no fuss, I would definitely recommend that you make Treken part of you It solution.”
- Phil Whitehurst, CEO, Actisense

“Having dealt with Treken for over 12 years; I would not hesitate to recommend Treken as an IT provider. Their technical support, industry knowledge & all-round customer service has been invaluable in supporting the growth of our company.”

Gary Coates, Managing Director, Gary Duncan Merchanting Ltd

“Involve have worked with Treken for over 10 years and that partnership is a testament to the Treken team and how they have always gone above and beyond to meet our business requirements.”

- Gareth Hughes, IT Manager - Involve Visual Collaboration

IT SUPPORT SERVICES CORFE MULLEN.

Managed IT Support Services.

Ad-hoc IT Support.

TESTIMONIALS.

CASE STUDIES.

Managed IT Support & Hardware Supply – RJW Sheet Metal

Bartlett Contractors - Full IT Infrastructure Overhaul

Express Hire – Migration from G-Suite to Microsoft 365

Parkstone Yacht Club – New Clubhouse