An introduction to our managed IT services
Boasting over 17 years of experience providing reliable and expert IT services to businesses across Dorset and Hampshire, Treken’s managed IT support is the best in the industry. Our competitively priced services and specialist know-how ensures your business stays ahead of the game by providing the IT support you need.
At Treken, we are committed to delivering a superior level of service to our clients to ensure their business runs smoothly and remains fully operational. Our experts are passionate about what they do and take pride in their work, finding you the best possible solution to a problem in the quickest and most effective way possible. Indeed, we fix over 90% of IT problems over the phone, demonstrating our expertise and the speed in which we are able to resolve issues.
When you choose Treken for your managed IT services, you can rest assured that your IT is taken care of by a professional team who make it their priority to be leaders in the industry in order to give a quality and valuable service. By staying up to date on the latest technology and software updates, we’re able to offer advice and recommendations for your IT that will actively enhance your business and put you in front of the competition.
Managed IT support tailored to you
Your business is as unique as you are which means your IT support requirements may be different to those of another company. In understanding this, Treken has developed a variety of IT support packages that caters to all needs and budgets.
Gold – Our Gold package is our most basic plan and includes remote IT support, monitoring reposts and priority response within 2 hours.
Platinum – As an upgrade from our Gold package, the Platinum plan also features telephone assistance, a discounted rate for on-site engineer visits and remote assistance for user and desktop problems.
Titanium – The Titanium IT package is our top support plan and includes all the benefits of our Gold and Platinum versions but also features on-site visits for support issues, ideal for those companies with a complex IT network.