Is It More Cost-Effective to Outsource IT Support?
As a business owner, you know how important it is to save money in today's competitive business landscape – but it's a delicate balance. You always need to keep an eye out for opportunities to trim expenses, but you need to do so without jeopardising the quality of your products or services, the welfare of your staff, or the core values of your business.
One route a lot of SMEs have gone down? Outsourcing their IT support, rather than handling it in-house. It's for good reason: outsourcing IT support comes with dozens of cost-saving benefits, making it an excellent choice for SMEs looking to cut costs while maintaining the integrity of their business.
The IT specialists at Treken have been working with businesses across Dorset, Hampshire, and Wiltshire for over 20 years. Below, we delve into the six major reasons it's more cost-effective to go for external IT support rather than handling it in-house, covering everything from lowered labour costs to a reduced risk of legal liabilities.
1. Reduced labour and training costs
Building and maintaining an in-house IT team can cost your business a lot of money, with expenses like recruitment, salaries, benefits, and office space proving a major financial burden. By outsourcing your IT support, you can skip these overhead costs and only pay for the specific IT services you need.
On top of this, outsourcing means that you no longer have to worry about training and upskilling your in-house team to keep up with the latest technological trends. Outsourcing providers consistently invest in training their staff, making sure they always have the most up-to-date knowledge and skills to tackle the ever-evolving IT needs of their clients.
2. Flexible pricing models
Outsourced IT support providers typically offer flexible pricing models, with many customised to meet the specific needs and budget limitations of your business. You can pick the exact level of support your business needs, giving you the flexibility to easily adjust the support you receive as your business grows or changes.
3. Access to a talented pool of IT experts
Outsourcing your business's IT support allows you to tap into a broad network of experienced and skilled IT professionals. These experts have a diverse range of expertise across various IT domains, so there's no risk of gaps in their knowledge. In contrast, maintaining an in-house IT team often limits companies to a smaller pool of talent with more specialised skill sets.
4. Access to value-added services
Thanks to the industry connections IT support companies have, outsourcing often comes with access to extra benefits like managed antivirus and patch management solutions, all at a lower price than standalone purchases. These services can further improve your business's cyber security and compliance efforts, offering additional protection against cyber threats and potential data breaches.
5. Greater focus on core competencies
With outsourced IT support, your business can focus on what it does best – its core competencies that set it apart in the competitive landscape. By turning over IT management to qualified experts, you can free up your internal staff to concentrate on their main tasks, leading to increased productivity and better business outcomes.
6. Employee absence cover
If your business relies on a single employee to handle all its IT services, it faces the risk of being left vulnerable during periods of leave or sickness – a potential disaster in the event of a cyberattack or sudden major fault. With an outsourced team, on the other hand, your business is supported by a collective effort rather than an individual. This means you're never left to handle critical situations alone.
Trust Dorset, Hampshire, and Wiltshire's leading IT outsourcing company
With over two decades of experience, Treken are the leading providers of comprehensive IT support across the South. Our services span from daily system management to long-term infrastructure upgrades, including cyber security, data backups, server solutions, and more.
After you get in touch with us, we'll take the time to understand your business inside and out, allowing us to make strategic recommendations that align with and support your growth objectives. Whether you need basic technical support or advanced implementations, our experts will become an integrated part of your team.
We combine cutting-edge solutions with dedicated customer service to provide complete, worry-free IT operations. Call us on 01202 612333 today to get a quote on our services!
