16/08/2019

The benefits of managed IT support

A team of dedicated IT experts

When your IT system goes down, it’s crucial to get it back up and running as quickly as possible but when you have in-house IT management, it can take a long time to diagnose and fix the problem. With managed IT support from Treken, you can rest assured that a whole team of IT experts are available to monitor services, networks and critical services, and share knowledge and skills, in order to get the issue fixed even before you’ve noticed anything is wrong.

Save time with managed IT support

An experienced managed IT support service like Treken is able to provide you with a comprehensive range of essential IT services, from internet connections and phone systems to server solutions and cyber security. This means that you only have to work with one IT partner, saving you time trawling for suppliers, and know exactly who to call should things go wrong.

Enjoy greater IT flexibility

While some managed IT support providers tie you in to long contracts, at Treken we offer short contracts, typically 12 months in length, for all our services and allow you the freedom to switch packages as and when you require. Such flexibility enables you to both expand your managed IT support as your business grows and reduce your cover and expense if you happen to experience tougher times.

Stay ahead of the game with the latest technology

As a specialist managed IT support company who are dedicated to providing our clients with the very best IT solutions on the market, we make it our mission to keep all our services and products up to date with the latest developments in technology. So, when you choose Treken to manage your IT support, you can rest assured you and your business will stay ahead of the competition with the latest in IT technologies.

Interested in learning more about what Treken managed IT support can do for your business? Contact us today on 01202 612333 and a member of our friendly team will be happy to help.

TESTIMONIALS.

“As our long-term IT support partner, Treken has provided a service that has consistently been prompt, efficient and trustworthy. We would recommend them without hesitation to other companies.”

- Serena McLeod, Finance Manager - Planet Education – sports coaching company

“We have been working with Treken for the past 11 years, their support service is comprehensive and problems are resolved quickly by a friendly, knowledgeable team. In the past year, Treken have been assisting us in reviewing and updating our IT infrastructure to enable us to achieve the Cyber Essentials certification. Treken also assist us with the sourcing and supplying of hardware and disposal of equipment when needed”
- Suzanne, Head of Director Services - The Property Franchise Group

“eLearning For You have used Treken since we were founded 10 years ago. Trevor and his team have a thorough knowledge of the IT industry and are well respected. They provide clear and concise advice and are able to take apply a commercial attitude with their client's best interests in mind. We would have no hesitation in recommending Trevor and his team to prospective clients.”
- Portia, Project Manager - eLFY Training

“Treken has been our IT solutions partner for over 8 years now. They have been excellent to work with and we have develop lots of trust over the years. Their advice for projects, upgrades and maintenance is always well considered and highly professional. On a day to day basis they also provide IT support for us. They are extremely quick to respond and IT or network related issues are resolved swiftly. I would recommend Treken to anyone who is looking for a highly professional and extremely knowledgeable IT Partner.”
- Clemens Pein, Director - Shopfitting Warehouse

“Treken's IT support and advice has been fundamental to us over 12 years. Great service, giving us peace of mind and security.”
- Dr Durwyn Liley, Director - Footprint Ecology

“We have been working with Treken for a few years now, and Ken and his team have been very helpful in recommending, procuring and installing our IT equipment. They have also set up our continuous monitoring and backup facility to keep the business running smoothly. Ken’s team are always at hand to assist our non-technical staff in setting up new user accounts, and connecting them to our Microsoft 365 cloud. Treken have helped save me a lot of time when we have had glitches on our It systems, and have rapidly fixed those problems with no fuss, I would definitely recommend that you make Treken part of you It solution.”
- Phil Whitehurst, CEO, Actisense

“Having dealt with Treken for over 12 years; I would not hesitate to recommend Treken as an IT provider. Their technical support, industry knowledge & all-round customer service has been invaluable in supporting the growth of our company.”

Gary Coates, Managing Director, Gary Duncan Merchanting Ltd

“Involve have worked with Treken for over 10 years and that partnership is a testament to the Treken team and how they have always gone above and beyond to meet our business requirements.”

- Gareth Hughes, IT Manager - Involve Visual Collaboration

"Treken are fantastic as they always reach out even before I know there is an issue and quickly connected and rectified this once, I contacted them in reply, great work as always."

"My keyboard was not working and Treken helped me to reset my local network password and get back into my computer. Excellent service."

"As always, a fast response and issue resolved perfectly."

"Quick response and sorted the problem."

"Treken were very efficient, and update was very quick. They also checked that all tills were working post update."

"Very quick response to request to reset login details."

The benefits of managed IT support

A team of dedicated IT experts

Save time with managed IT support

Enjoy greater IT flexibility

Stay ahead of the game with the latest technology

The Business Benefits of a VoIP Phone System

Why should you outsource your IT support?

The benefits of remote working

TESTIMONIALS.

CASE STUDIES.

Case Study: WiFi Solution to assist with Admissions and Payments at Poole Harbour Festival

Point-to-point Wireless Link Installation for Burns Hamilton

Case Study: Salterns Marina WiFi

Bartlett Contractors - Full IT Infrastructure Overhaul