The Business Benefits of a VoIP Phone System

What is a VoIP phone system?

VoIP stands for Voice over Internet Protocol and, as the name suggests, is a way of making phone calls over the internet rather than a traditional phone line or mobile network. 

The benefits of VoIP for business

Save money

A VoIP phone system is a much cheaper option for making calls than normal phone lines. Depending on the level of service you have opted for, this can also mean that you won’t pay more for long-distance calls, calls from different countries or calls that last a long time. 

Flexible working 

As there are many ways to set up your VoIP system, including installing an adapter on a regular phone, adding software to your desktop and downloading an app on your smartphone, this phone system is perfect for workers on the go. At Treken, we are a silver partner for 3CX, one of the world’s leading providers of VoIP systems, which means when you choose us, your home or satellite employees are able to carry their phone extensions with them wherever they go using the free 3CX app, computer software or any adapted landline phone.

Keep existing phone numbers

When you make the switch to our 3CX VoIP system, you can keep not only all your existing phone numbers but also all your direct dials. This means that you get to benefit from cheaper, clearer calls without disrupting customer experience or risking the loss of trade because your contact details have changed. 

Uninterrupted service

VoIP’s work differently to traditional telephone systems which means that when you opt for our hosted 3CX solution, your business won’t be interrupted should you go offline (because of power cuts, internet problems or phoneline outages etc.). This is because incoming calls can still be received thanks to the 3CX app and softphone. 

At Treken, we provide a full VoIP phone service to businesses in Dorset and Hampshire, from design and implementation to supplying handsets and ongoing support.

To learn more about our VoIP services, contact us online or call our friendly team today on 01202 612333