Why Dedicated IT Support Services are Important in a Business

Having a dedicated IT support service in Bournemouth has many benefits, which is why having one can be important for small businesses.

Whether you are experiencing connectivity issues with your internet, software applications keep crashing, or your hardware is causing trouble, as an outsourced IT support service, we will provide assistance for any issues and have you and all your employees back working as soon as possible.

The Benefits of IT Support Services

Partnering with a local IT support service in Bournemouth brings a multitude of advantages. From swift on-site assistance to a deep understanding of local infrastructure, the proximity fosters personalised service and quicker response times. Benefits of having a dedicated IT support service include:

Specialised Skills

Onboarding an IT support service company will mean you can benefit from their specialised skills in IT. They will have expertise and in-depth knowledge of specific IT domains, ensuring proficient handling of complex technical issues. This experience will also enable them to swiftly diagnose and resolve intricate IT problems, minimising downtime and optimising system performance.

Using a Bournemouth IT support service will mean that when something small goes wrong, your employees can continue to focus on their work, where possible, rather than having to spend time troubleshooting a problem that they might not completely understand.


Partnering with an IT support company proves cost-effective for several reasons. Firstly, it reduces labour costs by eliminating the need for in-house IT staff, avoiding expenses related to hiring, training, and maintaining a full-time team. Access to a diverse skill set within the IT support service in Bournemouth eliminates the need for individual expertise, saving on specialised training expenses. Additionally, flexible service plans allow scalability, enabling businesses to pay for the specific services utilised and reduce unnecessary costs associated with maintaining an in-house team.

These services also often offer predictable costs through fixed pricing for the package that you are on, facilitating better budgeting and cost predictability. The proactive nature of IT support companies also plays a role, as their preventive maintenance and quick resolution of technical issues reduce downtime, preventing potential revenue loss linked to system failures. Ultimately, by outsourcing IT support, businesses can focus on core operations, leveraging the expertise of professionals to optimise IT infrastructure and operations while effectively allocating resources to maximise productivity and profitability.

Keep Up-To-Date With Security Threats

Choosing to use an IT support service in Bournemouth offers the ability to easily stay up-to-date with evolving security threats. Your IT partner can advise and implement on suitable solutions, offering the best level of protection for any budget.

Advising and implementing security solutions to protect against malware, ransomware, network perimeter attacks, phishing emails, and more. Your IT support partner can offer a variety of products and services to mitigate your exposure to risks.

Moreover, IT support services in Bournemouth can conduct regular security audits and risk assessments, identifying potential weaknesses in the network or system. This proactive approach allows for timely mitigation strategies, preventing security breaches before they occur.

Ultimately, by harnessing the expertise of IT support services, businesses fortify their defences against ever-evolving security threats.

Keeping Software Up-To-Date

Part of an IT support service from a Bournemouth company will often include keeping software patched up-to-date. Services often oversee regular updates and maintenance of software systems, ensuring they remain current and secure against emerging threats and vulnerabilities.

IT support specialists systematically manage software updates, applying patches and implementing the latest versions promptly. Their proactive approach minimises the risk of system vulnerabilities and failures caused by outdated software, safeguarding against potential security breaches.

An IT support service in Bournemouth ensures software systems remain up-to-date, secure, and resilient, mitigating risks associated with outdated software and leveraging the benefits of the latest technologies for sustained growth and efficiency.

Stay Compliant

Utilising the services of an IT support provider in Bournemouth offers invaluable assistance in staying compliant with IT regulations and standards as these services possess comprehensive knowledge of industry-specific regulations like GDPR, ensuring businesses adhere to legal requirements and maintain data protection standards. Their expertise allows for the implementation of tailored strategies and solutions to align IT practices with regulatory frameworks, avoiding penalties and legal ramifications.

Why Choose Treken as Your IT Support Service in Bournemouth?

There are many reasons why we are a leading IT support service provider in Bournemouth and the surrounding areas in Dorset and Hampshire.

We have been working with small, local companies for the past 22 years and, in that time, have established a reputation of trust and reliability.

While we have worked with many of our clients for over 10 years, we work on short-term contracts, which are usually 12 months long, so you aren't tied into contracts with us; although, like many others, we think you will like our approach and stay with us.

Our team is friendly and proactive, and all our packages are based on the approach of monitoring servers, networks and critical services so that we can spot any potential problems before they become troublesome and cause you any disruptions.

We pride ourselves on delivering a friendly and rapid response to our contracted customers, ensuring we respond to calls within two hours, even if it is a minor problem - while we might know it is only a minor problem, you might not, and that can be worrisome for you.

Contact our team to learn more about how our IT support services in Bournemouth can help you and your small business. Call us on 01202 612333 today.