Managed IT Support & Hardware Supply – RJW Sheet Metal
Treken has been working with RJW Sheet Metal since 2012, providing managed IT support and hardware / software supply.
In January 2020, all hardware running on the Windows Server 2008R2, including PCs running Windows 7 Pro, required replacement due to Microsoft’s support coming to an end. The client still required an on-premise service to run some applications, as they were not suitable for a cloud-based server.
What we achieved for the client
We installed a small new Dell PowerEdge server running Windows Server 2019. We also provided brand-new Dell Optiplex PCs running Windows 10 Pro with all the latest and most up to date Microsoft 365 applications via a Microsoft 365 subscription. In the process, we also migrated their working email service to Microsoft 365.
In order to ensure that the client’s system remained secure, we switched RJW Sheet metal to a cloud managed antivirus software. This means that their work computers are no longer bogged down with an antivirus suite, reducing the amount of processing power required to keep their systems safe.
Their new server also backs up to the cloud automatically every 6 hours, which provides an extra layer security and benefits potential disaster recovery.
‘We recently updated our whole computer system with Treken. The whole process went pretty smoothly, and any problems that arose were quickly rectified. I would definitely recommend the team at Treken and commend them on their efficient handling of all of our queries’ – Chris Weight, Director.