Case Study: WiFi Solution to assist with Admissions and Payments at Poole Harbour Festival

The Project

We were requested by the team at Poole Harbour Festival to determine and provide the best possible WiFi solution to assist with taking card payments for bar and ticket sales, as well as confirming pre-booked tickets.

Installing WiFi at a large event like a festival can be particularly challenging due to no fixed broadband services being available at the site, and mobile networks being saturated by the thousands of people (with their phones) in attendance.

What’s more, the festival organisers rely heavily on the income from the bars and ticket sales – mostly now done with contactless payment requiring a wireless internet connection. So the solution has to be secure and stable at all times.

What we achieved for the client

Having investigated and surveyed the best solution for reliable WiFi at the site for bars and entrance gates, we sourced and installed 5G routers with external 5G directional antennas.

This achieved speeds of over 600Mb/s during setup, and throughout the 3-day weekend the speeds didn’t drop below a reliable 200Mb/s – even when the festival was at its peak on Saturday.

As a result, the festival bars remained stable for taking card payments throughout, as did the gate for ticket sales and pre-booked ticket verification.

By purchasing the internet hardware, Poole Harbour Festival now owns the equipment which can be re-used for future events in the area.

Choose Treken for your local connectivity and internet hardware specialists

If you feel your IT systems are in need of an update, or if your internet connection doesn’t seem to be up to scratch, why not give Treken a call to discuss your requirements.

Feel free to give us a call on 01202 612333 and a member of our knowledgeable and experienced team will be on hand to help.

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“As our long-term IT support partner, Treken has provided a service that has consistently been prompt, efficient and trustworthy. We would recommend them without hesitation to other companies.”

- Serena McLeod, Finance Manager - Planet Education – sports coaching company

“We have been working with Treken for the past 11 years, their support service is comprehensive and problems are resolved quickly by a friendly, knowledgeable team. In the past year, Treken have been assisting us in reviewing and updating our IT infrastructure to enable us to achieve the Cyber Essentials certification. Treken also assist us with the sourcing and supplying of hardware and disposal of equipment when needed”
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“eLearning For You have used Treken since we were founded 10 years ago. Trevor and his team have a thorough knowledge of the IT industry and are well respected. They provide clear and concise advice and are able to take apply a commercial attitude with their client's best interests in mind. We would have no hesitation in recommending Trevor and his team to prospective clients.”
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“We have been working with Treken for a few years now, and Ken and his team have been very helpful in recommending, procuring and installing our IT equipment. They have also set up our continuous monitoring and backup facility to keep the business running smoothly. Ken’s team are always at hand to assist our non-technical staff in setting up new user accounts, and connecting them to our Microsoft 365 cloud. Treken have helped save me a lot of time when we have had glitches on our It systems, and have rapidly fixed those problems with no fuss, I would definitely recommend that you make Treken part of you It solution.”
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"Treken are fantastic as they always reach out even before I know there is an issue and quickly connected and rectified this once, I contacted them in reply, great work as always."

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"Quick response and sorted the problem."

"Treken were very efficient, and update was very quick. They also checked that all tills were working post update."

"Very quick response to request to reset login details."

Case Study: WiFi Solution to assist with Admissions and Payments at Poole Harbour Festival

The Project

What we achieved for the client

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TESTIMONIALS.