Managed IT Support Services for Bournemouth Businesses.

Flexible packages designed to match your business goals.

Every organisation has unique needs. That's why we offer three clear levels of managed IT support to suit different business sizes and requirements:

  • Gold - Core remote support including server monitoring, phone assistance, and two-hour response time. Ideal for small businesses.
  • Platinum - Everything in Gold, plus support for users and desktop devices, along with discounted rates for onsite visits.
  • Titanium - Our most comprehensive package, including all Gold and Platinum features, plus inclusive onsite support for complete peace of mind.

We'll help you choose the right plan, depending on the level of support, security, and scalability your business needs.

 

managed business IT support Bournemouth
Gold Platinum Titanium
Proactive server and network monitoring* Proactive server and network monitoring* Proactive server and network monitoring*
Telephone assistance for server issues* Telephone assistance for server issues* Telephone assistance for server issues*
Remote desktop assistance for server issues* Remote desktop assistance for server issues* Remote desktop assistance for server issues*
Microsoft 365 Support & Administration* Microsoft 365 Support & Administration* Microsoft 365 Support & Administration*
Telephone assistance for user and desktop issues Telephone assistance for user and desktop issues
Remote desktop assistance for user and desktop issues Remote desktop assistance for user and desktop issues
On-site visits for support issues
Discounted on-site engineer rates Discounted on-site engineer rates
Priority response - within two hours Priority response - within two hours Priority response - within two hours
Access to our web enabled help desk system Access to our web enabled help desk system Access to our web enabled help desk system
Access to our online monitoring dashboard Access to our online monitoring dashboard Access to our online monitoring dashboard
Easy-to-read server monitoring reports* Easy-to-read server monitoring reports* Easy-to-read server monitoring reports*
Remote IT Management Remote IT Management On-site IT Management
Patch Management for servers* Patch Management for servers* Patch Management for servers*
Patch Management for workstations Patch Management for workstations
Gold
Proactive server and network monitoring*
Telephone assistance for server issues*
Remote desktop assistance for server issues*
Microsoft 365 Support & Administration*
Priority response - within two hours
Access to our web enabled help desk system
Access to our online monitoring dashboard
Easy-to-read server monitoring reports*
Remote IT Management
Patch Management for servers*
Platinum
Proactive server and network monitoring*
Telephone assistance for server issues*
Remote desktop assistance for server issues*
Microsoft 365 Support & Administration*
Telephone assistance for user and desktop issues
Remote desktop assistance for user and desktop issues
Discounted on-site engineer rates
Priority response - within two hours
Access to our web enabled help desk system
Access to our online monitoring dashboard
Easy-to-read server monitoring reports*
Remote IT Management
Patch Management for servers*
Patch Management for workstations
Titanium
Proactive server and network monitoring*
Telephone assistance for server issues*
Remote desktop assistance for server issues*
Microsoft 365 Support & Administration*
Telephone assistance for user and desktop issues
Remote desktop assistance for user and desktop issues
On-site visits for support issues
Discounted on-site engineer rates
Priority response - within two hours
Access to our web enabled help desk system
Access to our online monitoring dashboard
Easy-to-read server monitoring reports*
On-site IT Management
Patch Management for servers*
Patch Management for workstations

 

*applicable to clients with servers

IT support packages Bournemouth

Looking for One-Off IT Assistance in Bournemouth?

We now focus exclusively on long-term IT partnerships.

To maintain the highest service standards, we no longer offer ad-hoc or one-time IT support. Our focus is on building ongoing relationships with Bournemouth businesses who need dependable, proactive IT solutions.

If you're looking for a reliable managed IT service provider who understands your business and acts as a true IT partner, we'd love to hear from you.