What Does Being a Microsoft Gold Partner Mean?
Across the UK, there are only 4,200 Microsoft Gold Partners (while this might sound like a lot when you compare it to the number of IT companies in business today, it is a fraction of them). At Treken, we are proud to be a Microsoft Gold Partner, proving that we are experts in our field and provide quality service to our customers.
But what does it mean for you? Keep reading to find out.
What is Microsoft Gold Partner Status?
Becoming a Microsoft Gold Partner is a partnership that demonstrates expertise and specialism in Microsoft technologies and software, such as Azure, Windows Server, Office 365, and Dynamics 365.
There are three levels of partnership: Microsoft Certified Partner, Microsoft Silver Certified Partner, and Microsoft Gold Certified Partner. Each level is harder to get, with Gold being the highest of standards to meet.
As one of the world's leading technology companies, these highly knowledgeable teams are sought after for efficient solutions.
However, you can't just stick a badge on your marketing material and call yourself a gold partner. There is a rigorous criteria that a business must meet.
How Did We Achieve Microsoft Gold Partner Status?
Over a set period, the team at Treken worked hard to demonstrate and meet a number of criteria points.
- Competencies - We had to demonstrate that we were competent in working with Microsoft services such as cloud platforms and data analytics. This was done through gaining certifications in each of these areas by completing training and exams.
- Proving Our Capabilities - Certifications show our theoretical understanding of the systems and solutions. However, we then needed to illustrate our understanding by putting it into practice. We provided customer case studies and references that showed we had implemented our training to solve a problem successfully.
- Meeting Performance Standards - As expected with Microsoft, they set high customer service and performance standards, so we had to prove we met or exceeded these. This was done through customer satisfaction ratings and hitting sales targets.
- Ongoing Commitment - We undertake continuous learning and must demonstrate that we are staying up-to-date with the developments in Microsoft technology. For this, our team regularly update certifications and skills to ensure the service we provide is high-quality and continues to exceed expectations.
Gaining a Microsoft Gold Partnership isn't a one-time set of work. Everyone across the team works exceptionally hard to demonstrate the above and maintain our high levels of knowledge and service, which allows us to keep this prestigious recognition.
How Microsoft Gold Partner Status Enhances Treken
A Microsoft Gold Partnership enhances our capabilities, enabling us to offer exceptional service to our customers.
- Technical Expertise - Through our continuous training and upskilling, we provide unbeatable technical expertise for your systems and hardware.
- Advanced Solutions - As part of our membership, we have access to Microsoft tools and support, which allows us to provide bespoke solutions to you and your business.
- Customer Support - Microsoft value customer service, and this is emphasised in their Gold Partnership. In obtaining this recognition, we provide customer service that usually over-delivers, keeping customers happy.
- Enhanced Reputation - A partnership such as this demonstrates knowledge and expertise, as well as excellent customer service, which works to build a reputation among local businesses. When working with us, you can be confident in our services and team.
What Are The Benefits of Working With a Microsoft Gold Partner?
There are many reasons why companies with a Microsoft Gold Partnership are highly requested.
As a business, working with a company with such a partnership provides:
- Access to Resources - Your outsourced IT team will have access to a number of helpful resources, which will facilitate them to provide an efficient and smooth service to resolve any problems quickly so you can get back to work.
- Market Recognition - The partnership is a recognition of their credibility and reputation in the marketplace, meaning that you can trust them to provide exceptional service when you need it.
- Customer Confidence - You can be confident in the team you are working with as they continue to demonstrate unparalleled customer service and specialist knowledge of the systems you use.
Work With Our Team Of Microsoft Gold Partners
Our Microsoft Gold Partnership displays our commitment to expertise and knowledge of the services provided by Microsoft, as well as a dedication to excellent customer service.
The partnership offers a number of benefits to our team, which enhances our services, meaning our customer benefits from it too.
Whether you are looking for managed IT support, pay-as-you-go services, cyber security and GDPR services, or any of our other services, you can be confident that Treken will provide the best service and a swift solution to problems or the creation of a set-up that meets your business needs.
Don't hesitate to get in touch with our team to learn more about what our Microsoft Gold Partnership means for you and discuss your needs. Call us on 01202 612333 or complete our online contact form, and we will get in touch.
