Affordable IT support packages in Poole.

We understand that every business has different requirements when it comes to IT support, which is why we have developed a variety of IT support packages to cater to all needs and budgets. Our Gold IT support package offers you our most basic plan and benefits, including remote IT support, monitoring reports and priority response within 2 hours, whilst our Titanium IT support package gets you onsite visits for support issues and is ideal for those with a more complex IT network.

If you are at all unsure which IT support package is right for your business, our team would be happy to discuss your requirements with you and suggest the right solution. See below for the full list of benefits you can expect when choosing an IT support package from Treken.

managed business IT support Poole
Gold Platinum Titanium
Proactive server and network monitoring Proactive server and network monitoring Proactive server and network monitoring
Telephone assistance for server issues Telephone assistance for server issues Telephone assistance for server issues
Remote desktop assistance for server issues Remote desktop assistance for server issues Remote desktop assistance for server issues
Telephone assistance for user and desktop issues Telephone assistance for user and desktop issues
Remote desktop assistance for user and desktop issues Remote desktop assistance for user and desktop issues
On-site visits for support issues
Discounted on-site engineer rates Discounted on-site engineer rates
Priority response - within two hours Priority response - within two hours Priority response - within two hours
Access to our web enabled help desk system Access to our web enabled help desk system Access to our web enabled help desk system
Access to our online monitoring dashboard Access to our online monitoring dashboard Access to our online monitoring dashboard
Easy-to-read server monitoring reports Easy-to-read server monitoring reports Easy-to-read server monitoring reports
Remote IT Management Remote IT Management On-site IT Management
Patch Management for servers Patch Management for servers Patch Management for servers
Patch Management for workstations Patch Management for workstations
IT support packages Poole

Remote IT support.

We resolve over 90% of all IT problems over the phone or remotely, giving you a speedy resolution without needing to wait for an engineer. Our remote support software allows us to connect to your server, desktop, laptop or even Android and Apple iOS devices wherever you may, enabling us to provide support whenever you need it.

However, if your IT problem cannot be resolved remotely, we can send an engineer to your site in order to resolve the problem. We specialise in covering Poole - so when a visit is required, we are never far away!

We are your number one choice when it comes to IT support in Poole. To arrange a comprehensive IT support package for your business, don't hesitate to call our team of experts today on 01202 612333.