Managed and Unmanaged Wi-Fi: What’s the Difference?
Wi-Fi acts as a wireless bridge, linking your computers, smartphones, and tablets to the internet without the hassle of cables. It works by transmitting radio waves from a router connected to your internet service provider (ISP), which your Wi-Fi-enabled devices pick up to go online and communicate with other devices on the network.
When it comes to setting up Wi-Fi, there are two main options: managed and unmanaged. The key difference between the two is the level of control and maintenance each requires.
Treken have helped countless businesses across Dorset and Hampshire get the most out of their tech. Below, we explain the differences between managed and unmanaged Wi-Fi, and guide you on which option might be the best fit for your business. Let's get started!
What's the difference between managed and unmanaged Wi-Fi?
Managed Wi-Fi is a service where an external provider takes care of setting up, managing, and maintaining your wireless network. It's designed to keep your Wi-Fi running smoothly, so your team don't have to worry about handling the technical side of things.
Managed Wi-Fi providers can work remotely, in-person, or a mix of both, depending on your business needs. Many use a hybrid approach, offering remote services like monitoring, updates, and tech support, while handling tasks like hardware setup, physical repairs, and network layout optimisation in person.
Unmanaged Wi-Fi is when the business takes care of all aspects of its Wi-Fi configuration, maintenance, and troubleshooting itself. This includes everything from setting up the router and assigning passwords to resolving any network issues.
How do managed and unmanaged Wi-Fi networks compare in their approaches?
Installation and configuration
A managed Wi-Fi provider will handle the entire setup, from installing routers and access points to configuring your network. They'll optimise coverage and minimise interference, and may even set up more advanced features (such as separate networks for guests to use).
Your IT team takes the reins with an unmanaged network, installing and configuring all the hardware and software. They'll need to make sure the network provides adequate coverage and meets your business's specific needs.
Monitoring and maintenance
A managed provider constantly monitors your Wi-Fi network to spot any issues. If problems like outages or slow speeds occur, they often fix them before you even notice. They can also manage your network traffic to allow for smooth streaming and other online activities.
Without managed services, you're responsible for keeping an eye on your network's performance. If something goes wrong, like slow speeds or connection problems, your team will need to figure out what's causing the issue and fix it.
Security management
A managed provider takes care of all your network security, including firewalls, encryption, and software updates. They make sure your network is protected from malware and other security threats with regular security patches, and respond quickly if any potential threats are detected.
In an unmanaged system, security falls entirely on your IT team. They're responsible for managing firewalls, installing updates, and keeping the network secure, which can add to their workload.
Scalability
As your business grows, a managed provider can easily expand your network by adding more access points or upgrading the infrastructure to handle increased traffic and more devices.
With an unmanaged system, scaling up means your IT team will need to purchase and install additional equipment themselves, which can become increasingly complex and time-consuming as your business expands.
Ongoing support
Managed Wi-Fi comes with dedicated technical support from the provider, resulting in quick responses to any issues. This helps minimise downtime and takes the pressure off your internal team.
With unmanaged Wi-Fi, there's no external support unless you hire a third party for specific problems. Your internal team handles troubleshooting and resolving any issues, which can take longer, especially if they're not familiar with the problem.
Which one is right for your business?
Both managed and unmanaged Wi-Fi have their benefits and drawbacks, so the best fit for your business depends on its size, priorities, and budget:
- Managed Wi-Fi is a great choice for businesses that want to focus on their operations without dealing with network management. It offers a reliable, secure, and scalable Wi-Fi solution with minimal effort on your part, though it does come with some reduced control over your systems.
- Unmanaged Wi-Fi doesn't come with ongoing service fees, but it requires more in-house expertise and resources to make sure the network runs smoothly and securely. It's best suited for businesses with a capable IT department that can handle these responsibilities.
Stay connected with Treken's managed Wi-Fi support
Need a Wi-Fi network that won't let you down? Treken is your go-to choice for IT support in Dorset and Hampshire. With over 20 years of experience and hundreds of businesses helped, we've got your Wi-Fi dialled in.
We offer a complete range of services to keep your business's Wi-Fi running smoothly, with a tailored approach to fit your needs. Whether you need full setup and ongoing support, or just a quick start so you can manage things yourself, we're here to make it work for you.
Ready to take the next step? Book a free consultation online or call us on 01202 612333 today!
